These Terms and Conditions ("Terms") govern the use of the website located at https://cxglobal.biz/ and the Telegram bot accessible at https://t.me/cxglobal_bot (collectively referred to as "the Service"), operated by CX Global Limited ("the Company", "we", "us", or "our").
By accessing or utilizing the Service, the individual or entity accessing the Service ("User") agrees to be bound by these Terms. Access to and use of the Service is conditional upon the User acceptance of and compliance with these Terms, which apply to all visitors, users, and others who access or use the Service. Should the User disagree with any part of these Terms, it is advised that the User refrain from accessing the Service.
Risk disclosure
Trading in financial instruments and/or cryptocurrencies involves high risks, including the risk of losing some or all of your stake amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory, or political events.
Before deciding to invest in the Service, you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your stake objectives, level of experience, and risk appetite, and seek professional advice where needed.
Creating account
An account is created when the User accesses the Telegram bot and performs either of the following actions: clicking the "Start" button or sending the "/start" command. These actions indicate the Userโs acceptance of these Terms and activation of the Service.
When creating an account with the Company, the User is required to provide information that is accurate, complete, and up-to-date at all times. Failure to comply with this requirement constitutes a breach of these Terms and may result in the immediate termination of the User account on the Service.
Each User is permitted to create and maintain only one account on the Service. The creation and use of multiple accounts by a single individual or entity is strictly prohibited. Such actions may result in the immediate suspension or termination of all associated accounts and may be considered referral system abuse if multiple accounts are registered under the User downline. In such cases, any assets, balances, or rewards accrued across multiple accounts may be frozen, and the accounts in question may be closed. The Service may, at its sole discretion, permit an individual or entity to maintain more than one account. Such exceptions will be evaluated on a case-by-case basis and will require explicit written approval from the Service.
Account security
The User is responsible for ensuring the security of their Telegram account used to access the Service. The User is accountable for any activities or actions conducted under their account, whether associated with the Service or a third-party service.
The User agrees not to disclose their account details to any third party. The User must promptly notify the Company upon becoming aware of any security breach or unauthorized use of their account.
The User is strongly advised to activate and adhere to the guidelines for the Two-Factor Authentication (2FA) system available for all accounts. Compliance with the recommended security measures, including the activation and proper usage of 2FA, is the sole responsibility of the User. The Company explicitly disclaims responsibility for any account changes, unauthorized access, or financial losses incurred due to the absence of 2FA activation on the User account.
Account termination
The Company reserves the right to terminate or suspend the User account promptly, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
In the event that the User disseminates misleading information or expresses negative opinions among members or on publicly accessible review, monitoring, or aggregating platforms, the Company expressly reserves the right to terminate the User account without entitlement to a refund of funds. This measure will only be invoked in the absence of prior contact with the Company support team and allowing a mandatory 48 working hours for a diligent response and resolution.
Upon termination, the User right to utilize the Service will cease immediately. Should the User choose to terminate their account, they may do so by discontinuing the use of the Service.
Stakes
The stake terms presented through the Service are not final and may be subject to change at any time without prior notice. The Company reserves the right to terminate, alter, or allow active stakes to continue under previously established terms.
The presentation of stake terms, particularly regarding profits and the timely crediting of such earnings to the account balance within the Service, is not guaranteed. The User expressly acknowledges that these terms are subject to market fluctuations, external factors, and operational considerations, which may impact the accuracy and consistency of returns.
The stake, under certain circumstances, permit early cancellation before the completion of its full term. However, this provision is subject to change at any time, and the possibility of early cancellation may be revoked without prior notice. The User is hereby informed that, in the event of such revocation, there is no entitlement to terminate active stakes or request a refund before the initial staking cycle reaches completion.
Stakes with an indefinite cycle length are subject to cancellation at any time. The terms governing the return of capital are detailed in the subsequent paragraph below.
For stakes incorporating a capital return feature, the User is advised that the duration for the return process can vary, ranging from a few seconds to 30 business days. This timeframe is contingent on factors such as the current reserve of Service funds, prevailing market conditions, and other operational considerations. The User is cautioned against making false allegations or spreading misinformation regarding delayed capital returns, as these timelines are subject to fluctuation and are not indicative of Service misconduct.
Stakes lacking a capital return feature are subject to termination at any time, and the User is explicitly informed that there is no entitlement to request the return of capital in such instances. It is imperative for the User to carefully consider this condition when engaging in staking activities without the expectation of capital retrieval.
The terms presented regarding the stake cancellation feature are provided solely for informational purposes. The User acknowledges that the actual cancellation process may extend up to 30 business days.
Withdrawals
The instant withdrawals feature operates independently of the Company direct control. Consequently, any delays or errors arising from malfunctioning payment gateways are beyond the Company control and are not subject to compensation. The User is advised that such occurrences do not serve as grounds for impacting the Company reputation.
The presented and declared withdrawal processing time is subject to change at any time without prior notice. Profit withdrawals may take up to 96 business hours, while capital withdrawals are subject to potential delays of up to 30 business days.
Any presented withdrawal method is subject to suspension or removal at any time without prior notice. In such instances, the User is permitted to convert their balance into any other available withdrawal method within the Service. The exchange rate for this conversion is solely determined by the Company.
Referrals program
The User is entitled to receive a set commission for every stake activated by a member registered within their Team. Details regarding the specific commission rates and structures can be found in the Service Referral Program Documentation.
The referral link is available within the User dashboard in the Service. This link serves as a unique identifier for the User referrals and is an essential tool for tracking and attributing commissions within the referral network.
Maintaining an active stake is not obligatory to receive referral commissions, unless otherwise stated in the Referral Program Documentation.
Every commission, regardless of nature, is subject to removal, investigation, and potential adjustment at the sole discretion of the Company.
At the sole discretion of the Company, any User may be excluded from the Referral Program without the obligation to provide a detailed explanation.
Individual commissions, whether pertaining to specific levels or structures, are subject to potential modification or disabling at the sole discretion of the Company.
Career program
The conditions of the Career Program are subject to change at any time. Participants are responsible for staying informed about potential modifications, as alterations may occur without prior notice. These changes are binding upon all participants, emphasizing the dynamic nature of the program.
Updates to career progress will be promptly reflected in the User account upon the activation of an stake by a person within the referral team.
Upon meeting the turnover tier criteria for a designated career rank, rewards will be credited to the User account in Service in career points. It is essential to note that the points awarded carry an exchange rate of 1:1 to USD.
Career points are convertible into the account balance in any currently available currency within the Service. The exchange rate for such conversions is solely determined by the Company.
Every earned career point, regardless of nature, is subject to removal, investigation, and potential adjustment at the sole discretion of the Company.
At the sole discretion of the Company, any User may be excluded from the Career Program without the obligation to provide a detailed explanation.
Third party services
The Service provided by the Company may include links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and disclaims any responsibility for, the content, privacy policies, or practices of any third-party websites or services. The User acknowledges and agrees that the Company shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Limitation of liability
In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: a) the User access to or use of or inability to access or use the Service; b) any conduct or content of any third party on the Service; c) any content obtained from the Service; and d) unauthorized access, use, or alteration of the User transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not the Company has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
The User utilization of the Service is solely at their own risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. The Company, its subsidiaries, affiliates, and licensors make no warranty that: a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet the User requirements.
All matters not expressly regulated by these Terms shall be subject to the local laws of the jurisdiction where the Company is registered, as determined by its official address. Any legal disputes or matters arising outside the scope of these Terms shall be adjudicated in accordance with the applicable laws of said jurisdiction.